1. Information We Collect
We collect information you choose to provide directly, including:
- Account information such as your username, email address, profile name, and login credentials.
- Profile information such as avatars, biographies, fandom interests, social links, and other details you choose to publish.
- Content you create or upload, including short videos, photos, captions, comments, likes, and costume or outfit-related posts.
- Messages or information you send to us through support requests or feedback channels.
2. Device and Usage Information
To operate and improve the service, we may automatically collect limited technical information such as device type, operating system, app version, language, approximate region, crash logs, and interaction data related to app performance and feature usage.
3. Permissions
Depending on the features you use, Strava may request access to certain device permissions, including:
- Camera access to record cosplay videos or take profile and post media.
- Microphone access to capture audio for creator clips.
- Photo library access to upload existing images and videos.
- Notification access to send service-related alerts, activity updates, or creator engagement notifications if enabled.
These permissions are requested only when needed for the relevant feature.
4. How We Use Information
We use collected information to:
- Create and manage user accounts.
- Display user profiles, featured posts, and short video content inside the community.
- Recommend relevant creators, cosplay content, character reveals, and fandom-related inspiration.
- Maintain app security, detect abuse, moderate harmful content, and enforce our Terms of Service.
- Improve app reliability, troubleshoot crashes, and support product development.
- Respond to support requests, feedback, and legal obligations.
5. Sharing of Information
We may share information in the following circumstances:
- With service providers that help us operate hosting, analytics, moderation, customer support, and infrastructure.
- When content is intentionally made public by you through profiles, posts, comments, or short videos.
- When required by law, regulation, legal process, or to protect the rights, safety, and security of users, Strava, or the public.
- In connection with a merger, acquisition, financing, or sale of assets, subject to applicable legal requirements.
We do not sell your personal information.
6. Content Retention
We retain account information and user content for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce our agreements, and maintain safety and moderation records. Public content may remain visible until it is removed by you or by us under our policies.
7. Your Choices
You may be able to update or remove certain profile information from within the app. You can also manage device permissions from your device settings. If you want to request account assistance or have privacy-related questions, contact us at support@strava.com.
8. Children's Privacy
Strava is not intended for children under the age required by applicable law to use the service independently. If you believe a child has provided personal information in violation of applicable requirements, contact us so we can review and take appropriate action.
9. International Use
By using Strava, you understand that your information may be processed and stored in countries other than your own, subject to applicable law and reasonable safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown on this page. Continued use of the service after an update takes effect means the updated policy applies to your use of Strava.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact support@strava.com.